Privacy Policy

This Privacy Policy has been developed taking into account the provisions of Organic Law 3/2018, of December 5, Protection of Personal Data and Guarantee of Digital Rights (hereinafter, 'LOPD GDD'), as well as in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (hereinafter, “RGPD”).

The purpose of this Privacy Policy is to inform the owners of the personal data, regarding which information is being collected, specific aspects related to the processing of their data, among other things, purpose of the treatment, possible recipients of the data, rights of the interested parties, information retention periods and security measures.

RESPONSIBLE FOR THE TREATMENT

CIF:

ADDRESS: , nº, , , Spain

EMAIL:

TELÉFONO:

LANG_INFORMACION_REGISTRAL: LANG_IR_REGISTRO_MERCANTIL_DE , Volumen , Book , Invoice , Sheet , Section , Inscription

RESPONSIBLE FOR THE TREATMENT

Only those personal data strictly essential to identify and attend the request made by the owner of the same (hereinafter, the 'Interested Party') will be requested. Said information will be treated fairly, lawfully and transparently in relation to the Interested Party. Likewise, personal data will be collected for specific, explicit and legitimate purposes, not being further processed in a manner incompatible with said purposes.

The data collected from each Interested Party will be adequate, pertinent and not excessive in relation to the corresponding purposes in each case and will be updated whenever necessary.

The owner of the data will be informed, prior to the collection of their data, of the general points regulated in this Policy, so that they can give express, precise and unequivocal consent for the processing of their data, in accordance with the following aspects:

• Purposes of the treatment:

  • Attention and management of orders placed through the Website: the personal data collected by will be processed for the purpose of contacting the Interested Party in order to properly attend and manage the orders placed through the Web. The legitimizing basis for this purpose of the treatment arises from the contractual relationship with the Interested Party.

  • Order tracking service: will process your data to keep you informed, through electronic means, of the status of your order. The legitimizing basis for this purpose of the treatment arises from the contractual relationship with the Interested Party.

  • Attention to complaints, claims or suggestions: will process your data in order to correctly attend to them based on the contractual relationship derived from the contracted service.

  • Sending commercial communications: will manage the sending of commercial communications regarding its products, promotions and / or services (via email), based on legitimate interest and in accordance with Article 21.2 of Law 34/2002, of July 11, on services of the information society and electronic commerce, through the express consent of the Interested Party by checking the box accepting commercial communications.

  • Sending personalized offers: will manage the sending, via email, of personalized offers based on the profile of the data of the Interested Party from the study and segmentation of personal and commercial information, based on legitimate interest, through the express consent of the Interested Party when marking the box accepting commercial communications.

  • Login via social media: If the client is a member of a social network, he can use the 'Login' of said social network as an alternative to log in to the Website from the data provided by the social network. The data that will be shared with by the social network are the data of your social and public profile. The purposes for which GZP may process your data, based on legitimate interest, would be the management of your relationship as a Web User, the analysis and processing of your personal data.

  • Information request for opening franchises: will manage the request for information from the Interested Party for the opening of a Franchise when the latter provides their data through the Form contained in the “Franchise” Section of the Website.

• Legitimation: As a general rule, prior to the processing of personal data, obtains unequivocal express consent from the owner thereof, by incorporating informed consent clauses.

  However, in the event that the consent of the Interested Party is not required, the legitimizing basis of the treatment, in which it is protected , is detailed in each of the purposes of the treatment described above.

• Recipients: informs that, as the owner of the Trademark 'Ecilandia' may grant other companies a franchise of said Brand in order to be managed by the franchisee. In this way, if the Interested Party makes, through the Website, an order to a franchised establishment, the personal data provided will be communicated by to the aforementioned establishment so that it can carry out the management of the requested order, as well as manage suggestions and / or claims belonging to them and the sending of commercial communications or personalized offers.

  On the other hand, to carry out all the purposes described above, You can count on the collaboration of third-party service providers that may have access to personal data as a result of the execution of the contracted services. In any case, follows strict selection criteria for said third parties in order to comply with their data protection obligations and signs with them their corresponding data protection agreement, where these third parties are obliged to comply with their data protection obligations, and specifically, to comply with the legal, technical and organizational measures, to the processing of personal data for the agreed purposes, and the prohibition of processing said personal data for other purposes or transfer to third parties.

• Origin As a general rule, personal data is always collected directly from the Data Subject. However, in certain exceptions, the data may be collected through third parties, entities or services other than the Interested Party.

  In this sense, this point will be transferred to the Interested Party through the informed consent clauses contained in the different information collection channels and within a reasonable period of time, once the data has been obtained, and at the latest within a period of one month.

• Conservation periods: The personal data of the Interested Party will be kept as long as they are necessary to fulfill the purpose for which they were collected, so that, once the purpose is fulfilled, the data will be canceled. This cancellation will lead to the blocking of the data, kept only at the disposal of the Public Administrations, Judges and Courts to attend to the possible responsibilities arising from the treatment during the prescription period of these. Once the aforementioned period has elapsed, the information will be destroyed.

RIGHTS OF THE INTERESTED PARTIES

The data protection regulations grant a series of rights to the interested parties or owners of the data, users of the Website or users of profiles of the social networks of

These rights that assist interested persons are the following:

• Right of access: Right to contact the person responsible for the treatment to find out if your data is being processed and, where appropriate, obtain the following information: a copy of the personal data that is the object of the treatment, the purpose of that treatment, the category of data that is treat, the recipients or categories of recipients, the conservation period, the exercise of the rights that assist them, the right to file a claim with a Control Authority, the origin of said data, as well as the existence of automated decisions, including profiling.

• Right of rectification: Right to obtain the rectification of personal data that are inaccurate, as well as to complete personal data that are incomplete.

• Right of objection: Right to object to the person in charge of processing personal data in the following cases:

  • When they are subject to treatment based on a mission of public interest or legitimate interest, including profiling.

  • When the purpose of the treatment is direct marketing, also including profiling.

• Right of erasure: Right to obtain the deletion of the data when any of the following circumstances occurs:

  • When the data is no longer necessary for the purpose for which it was collected.

  • When the owner of the same withdraws consent, provided that the treatment is not based on another cause that legitimizes it.

  • When the interested party opposes the treatment.

  • When personal data has been unlawfully processed.

  • When they must be deleted in compliance with a legal obligation.

  • When the data has been obtained in relation to the offer of information society services based on the provisions of Article 8 of the RGPD.

• Right to limitation of treatment: right to obtain the limitation of the data processing when any of the following assumptions occurs:

  • When the Interested Party challenges the accuracy of the personal data for a period that allows the company to verify it.

  • When the treatment is illegal and the Interested Party opposes the deletion of the data.

  • When the company no longer needs the data for the purposes for which they were collected, but the Interested Party needs them for the formulation, exercise or defense of claims.

  • When the Interested Party has opposed the treatment while verifying if the legitimate reasons of the company prevail over those of the Interested Party.

• Right to portability: right to request the portability of your data so that they are sent directly to the entity designated by him in a structured, commonly used, machine-readable and interoperable format, provided that the treatment is legitimized based on consent or within the framework of the performance of a contract.

Interested parties may exercise the rights indicated by contacting in writing, sent to the following address:

On the other hand, it should be borne in mind that the Interested Party or owner of the data may contact, at any time, the Spanish Agency for Data Protection, located at C / Jorge Juan, nº 6, C.P. 28001, Madrid.

SAFETY

The security measures adopted by are those required in accordance with the provisions of Article 32 of the RGPD. In this sense, , taking into account the state of the art, the costs of application and the nature, scope, context and purposes of the treatment, as well as the risks of variable probability and severity for the rights and freedoms of natural persons, has the appropriate technical and organizational measures have been established to guarantee the level of security appropriate to the existing risk.

In any case, has sufficient mechanisms in place to:

• Guarantee the confidentiality, integrity, availability and permanent resilience of the treatment systems and services.

• Restore the availability and access to personal data quickly, in the event of a physical or technical incident.

• Verify, evaluate and assess, on a regular basis, the effectiveness of technical and organizational measures.

• Pseudonymize and encrypt personal data, if applicable.

NAVIGATION DATA

In relation to the navigation data that can be processed through the Website, in the event that data subject to the regulations is collected, it is recommended to consult the Cookies Policy published on this Website.

LEGAL NOTICE PRIVACY POLICY

The terms and conditions established below ('General Conditions of Use') regulate the access and use of the Website, owned by , a commercial company with registered office at , nº, , and registered in the Mercantile Registry of , Volumen , Book , Invoice , Sheet , Section , Inscription , and with C.I.F.

GENERAL CONDITIONS OF USE OF THE WEBSITE

Access to the Website and the use of its contents and services attributes the condition of User and implies full and unreserved acceptance by the User, from said access and/or use, of each and every one of the General Conditions of Use, of the General Contracting Conditions that, where appropriate, govern the provision of services, as well as the Particular Conditions that, where appropriate, may exist in relation to the provision of services.

reserves the right to modify, at any time and without prior notice, the presentation and/or configuration of the Website and the contents and services incorporated therein. The User acknowledges and accepts that, at any time, may interrupt, deactivate and/or cancel any of the content and/or services that are integrated into the Website.

The User undertakes to use the Website and the contents and services that are incorporated therein diligently and correctly. Likewise, the User agrees not to use the Website:

• To carry out activities contrary to the Law, morals, good customs or established public order.
• For illegal, prohibited or harmful purposes or effects on the rights and interests of third parties.

expressly declines any responsibility that, from all the above, could be derived, not assuming, likewise, any responsibility regarding the access and use of the Website or the contents and services that are incorporated in it, as well as the delays or failures that may occur in the access, operation and operation of the Website, its contents and/or services, nor of the interruptions, suspensions or malfunctions thereof.

INTELLECTUAL AND INDUSTRIAL PROPERTY

All the content shown on this Website and, especially, designs, texts, graphics, logos, icons, buttons, software, trade names, trademarks, industrial drawings or any other signs susceptible of industrial and / or commercial use are subject to intellectual and industrial property rights.

In no case will it be understood that any license is granted or that a waiver, transmission, total or partial transfer of said rights is made, nor that any right or expectation of right is conferred and, especially, of alteration, exploitation, reproduction, distribution or communication public on said content without the prior express authorization of the owner of the same.

No link to this Website may be established from any other Website.

Links

The existence of links on the , if any, is for informational purposes only and in no case does it imply a suggestion, invitation or recommendation on them. These links do not represent any type of relationship between and the individuals or companies that own the Websites that may be accessed through them.

This Website may not be altered, changed, modified or adapted. reserves the right to withdraw, unilaterally and at any time, the links that may appear on its Website. does not assume responsibility of any kind for the content of any forum or debate (chat) or any type of transmissions that are linked to this Website and will cooperate, if required by court order or by the relevant authorities, in the identification of the persons responsible for those contents that violate the Law.

NOTIFICATIONS

All notifications and communications by the User to will be considered effective, for all purposes, when they are addressed in any of the following ways: (i) By postal mail to the following address: , nº, , and (ii) By email at the following address:

Likewise, for any information, suggestion, complaint or claim, you can contact at the following telephone number:

APPLICABLE LEGISLATION AND JURISDICTION

The General Conditions of Use, the General Contracting Conditions and the Particular Conditions are governed, in each and every one of their extremes, by Spanish law.

The parties expressly waive the jurisdiction that may correspond to them and expressly submit to the Courts and Tribunals of Madrid to resolve any dispute that may arise in the interpretation or execution of any of the contractual conditions contained in this Website.

EUROPEAN UNION ONLINE DISPUTE RESOLUTION PLATFORM

In accordance with the provisions of Article 40.5 of Law 7/2017, of November 2, which incorporates into the Spanish legal system Directive 2013/11 / EU, of the European Parliament and of the Council, of May 21, 2013, regarding the alternative resolution of consumer disputes, we inform you that you will be able to access the online dispute resolution platform of the European Union referred to in Regulation (EU) No. 524/2013 of the European Parliament and of the Council, of May 21, 2013 , through the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES